Privacy Policy

Effective Date: June 2026

At Air Connection Heating and Cooling, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or use our HVAC services.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting a quote, scheduling a service, or communicating with our team. This information may include:

• Full Name
• Phone Number
• Email Address
• Service Address
• Any information submitted through contact forms

We may also collect limited website usage data to help improve our website performance and customer experience.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Schedule and perform HVAC services
• Prepare estimates and service recommendations
• Send service updates and appointment information
• Improve our services and customer experience
• Maintain business records and communications

Information Sharing

Air Connection Heating and Cooling does not sell, rent, or trade your personal information to third parties.

Your information is used solely for legitimate business purposes related to providing our HVAC services. We may disclose information only when required by law or to comply with legal obligations.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Access to customer information is limited to authorized personnel who require it to perform business operations and customer service functions.

Cookies and Website Data

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic and usage
• Enhance user experience

This information is collected anonymously and does not personally identify individual visitors.

Your Rights

You may request to:

• Access the personal information we hold about you
• Correct or update your information
• Request deletion of your personal information

To make any privacy-related request, please contact us using the information provided below.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Air Connection Heating and Cooling

Email: airconnectionheatingandcooling@gmail.com

Phone: (818) 400-6298

Emergency Service: (818) 201-7458

California HVAC Contractor License #: 1134559

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.